Open Source Knowledgebase
Solution

Support & Knowledgebase Integration | Workflow Based Knowledge Management | Workspace Content Collaboration| Dynamic Knowledge Library

Salient Features

  • Workflow Based Knowledge Management

    When content, information & knowledge are managed through automation of workflow around projects, tasks, meetings, events the knowledge management becomes efficient.

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  • Workspace Content Collaboration

    Content-Centric Collaborative solutions for different teams with in a project to manage projects and create content, faster and better.

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  • Dynamic Knowledge Library

    Organisations use many software & applications which evolve from time to time. New application replaces old ones, some applications serve only the purpose of a single operational unit.

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  • Support & Knowledgebase Tool Integration

    We integrate third party support systems, live chat & knowledge-base tools to your website. We work with almost all popular knowledge-base and ticketing systems available out there.

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  • Workflow Based Knowledge Management

  • Workspace Content Collaboration

  • Dynamic Knowledge Library

  • Support & Knowledgebase Tool Integration

Workflow Based Knowledge Management

Back

When content, information & knowledge are managed through automation of workflow around projects, tasks, meetings, events the knowledge management becomes efficient.

We develop your business processes around a centralised knowledge management infrastructure.

In our solution offerings:

  • Business process automation
  • Content categorisation, classification, context setting
  • Document & Project management
  • Web 2.0 knowledge centre set up
  • Dashboard for organisation & department

Workspace Content Collaboration

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Content-Centric Collaborative solutions for different teams with in a project to manage projects and create content, faster and better. Let your employees work smart by providing them a content collaboration framework that takes away the un-managed & conventional tradition of emailing, shared-hard drives & IMs.

The Key Features

  • Create & management content
  • Knowledge sharing & collaboration
  • Secured centralised content library

Dynamic Knowledge Library

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Organisations use many software & applications which evolve from time to time. New application replaces old ones, some applications serve only the purpose of a single operational unit. The need has felt across many organisations about creating a single content repository that can actually connect to these multiple applications & help organisation present a centralised content platform

Our Solution

  • Content creation & management
  • Searching content with semantic & indexed searches
  • Wiki, Blog, Forum etc integration
  • Taxonomy & version control
  • User permission, project management, tasks, workflow etc

Support & Knowledgebase Tool Integration

Back

We integrate third party support systems, live chat & knowledge-base tools to your website. We work with almost all popular knowledge-base and ticketing systems available out there.

Tools that we integrate

  • OS Ticket
  • Zend desk
  • Zoho
  • Wiki
  • Desk, PHPBB and many more...

Customised Knowledgebase Solution For Your Organisation

  • Content categorisation, classification, context setting
  • Document & Project management
  • Web 2.0 knowledge centre set up
  • Dashboard for organisation & department
  • Knowledge sharing & collaboration
  • Secured centralised content library
  • Searching content with semantic & indexed searches
  • Wiki, Blog, Forum etc integration
  • User permission, project management, tasks, workflow etc
  • Integrate third party support systems, live chat & knowledge-base tools

customer speaks

  • From start to finish the engagement with the team was professional, cooperative and supportive. The project manager quickly got in touch, set up access to a project management tool for myself and the team and connected on Skype. Checking in each day via Skype and responding to queries I was able to monitor progress of the steps being worked on and give feedback, that was responded to in every case. Read the full testimonial.

    mark-diez

    Mark Diez

    Zark Studios
  • I have been using their services on almost everything – from small WordPress solution to a few large open source implementation lately. One thing for certain – they have the best open source solution stack for everything.

    photo

    Jaa

    CEO, St. Julien CG
  • I had a great experience w/ iWebServices. The programmer deployed on my project encountered many problems with our hosting company and worked through those with skill (and stuck to the original price). I’m really impressed with his English skills and his communication skills. He, BY FAR, communicated way more than any other foreign freelancer I’ve ever used.

    helpship

    Alexander Jones

    Chief Technical Architect, HelpShip

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