- The work on your order hadn't been started when the request for a refund was received.
- The order cannot be completed.
- If you are not satisfied with the final product and provide us with the reason for your dissatisfaction. Always after passing a minimum of four fixes rounds.
We commit ourselves to match your order specifications at a high level. We will work to fix/change the code as many times needed to match the original request on the specifications. However, if you want us to modify something that was not originally on the specs, special fees may apply. The acceptable time for code fixes is 30 days after we submitted the code, after that we’re not obligated to do any changes/fixes for free.
A "Cancellation" occurs when the Customer or Supplier voids an order for a withdrawal of funds from a Customer's Card account or bank account before the work on the order is started. I Web Services will not collect a deposit from the Customer and the previously authorized funds will be released at the Card issuing bank's discretion.
You may contact us regarding your purchase from I Web Services for a full refund based on the any of the aforementioned reasons.
A refund is the actual reimbursement of the cost of a Product to a Customer. I Web Services provides the Refund by returning the amount of money previously charged to the Customer's Card or account at the Card issuing bank and the appropriate amount is credited to the appropriate Card or account at the Card issuing bank of the Customer.